We are looking for a self-motivated, flexible, hardworking individual to become an integral part of a busy team within the Head and Neck department. Your duties will include being part of the AMD coordinator team, supporting the booking of injections, virtual and diagnostic clinics, completing general admin tasks, dealing with telephone enquiries and a variety of other secretarial duties as well as managing daily workloads. In addition, you will be required to assist in the timely management and validation of patient pathways. As well as the AMD coordinator role you may be required to assist in secretarial admin tasks to support the wider team. Previous experience of the Ophthalmology Department is desirable; in particular an understanding of the Medical Retina pathway. Previous secretarial experience and experience of working with the general public and or professionals is essential. You must have good communication skills with patients and colleagues at all levels and a flexible approach to your work. The post holder will be expected to perform a high level of secretarial and administration tasks within the Head and Neck department. You will need to be able to work efficiently and accurately and work flexibly and confidentially. You should have good written and oral communication skills and function well as part of a team, liaising with colleagues of all levels, using your own initiative and ability to prioritise work to achieve deadlines. You will need to be competent in a range of IT packages, including MS Office. You will be a point of contact for patients, speciality teams and other departments for all enquiries relating to patient admissions. You will be responsible for the tracking of patient pathways in accordance with the National targets The role of AMD coordinator is interesting and varied. We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life. We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities. Benefits to you: • 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff); • NHS Pension Scheme: • Flexible working opportunities; • Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays; • Career development and training; • Wellbeing support and activities; • In-house physiotherapy Service; • On-site canteens with subsidised meals; • Subsidised staff parking (currently free). • Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough For more details on the main responsibilities please refer to the attached Job Description and Person Specification This advert closes on Monday 29 Apr 2024